1 reviews | Active since Mar 2016
1st worst customer service ever
I had a car accident on the 30 /07/2018 and up till now these parts missing calling them from the frist day used R395 of airtime on time to out whats going on they still getting back to me. As for the assessment center in Durban those guys he not helpfull they refer you to the shop and get **** service you as the customer must run around to.get your **** done they do nothing but say we get back to you its gone over a month and 2weeks I still have an airbag light showing and parts not fitted on so who ever else please be aware
We have received your complaint and will investigate.
Kind Regards
The Budget Insurance Team
We have received your complaint and will investigate.
Kind Regards
The Budget Insurance Team
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided but the call was ended and although we have attempted to get hold of you again, we were unsuccessful.
It is our understanding that the vehicle booking date for repairs has been discussed with the policy holder.
We will direct message our Customer Relation Specialists details to you and invite you to contact us back if you require further assistance.
Kind Regards,
The Budget Insurance Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided but the call was ended and although we have attempted to get hold of you again, we were unsuccessful.
It is our understanding that the vehicle booking date for repairs has been discussed with the policy holder.
We will direct message our Customer Relation Specialists details to you and invite you to contact us back if you require further assistance.
Kind Regards,
The Budget Insurance Team.