TL
Thabo L
1 reviews | Active since Apr 2020
03 Jun 2026, 14:41
*** 5
*** 5. this is my Tyre Budget policy. I called budget for a claim last week to the process was easy and smooth. I was ask to submit qoutes ,photos, car disc.and all that was requested i was told that budget will contact me with 24hours .till now no one has acknowledge if all requested was received let me know if i will be helped or not. Budget make empty promise that they cant keep. Is almost 6days now since the incident . Please if they are unable to assist let me know. Regards
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Budget Insurance's replyOfficial
03 Jun 2026, 14:50Good day Thabo,
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication and the delay you have experienced following your claim submission.
We understand how concerning it must be not to receive confirmation or feedback after providing all the required documentation. Please be assured that your query is important to us. We will be escalating your matter to a Claims Manager immediately to ensure your case is reviewed as a priority and that you receive the necessary feedback without further delay.
We truly regret the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
The Budget team
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication and the delay you have experienced following your claim submission.
We understand how concerning it must be not to receive confirmation or feedback after providing all the required documentation. Please be assured that your query is important to us. We will be escalating your matter to a Claims Manager immediately to ensure your case is reviewed as a priority and that you receive the necessary feedback without further delay.
We truly regret the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
The Budget team
Budget Insurance's reply03 Jun 2026, 14:50
Official
Good day Thabo,
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication and the delay you have experienced following your claim submission.
We understand how concerning it must be not to receive confirmation or feedback after providing all the required documentation. Please be assured that your query is important to us. We will be escalating your matter to a Claims Manager immediately to ensure your case is reviewed as a priority and that you receive the necessary feedback without further delay.
We truly regret the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
The Budget team
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication and the delay you have experienced following your claim submission.
We understand how concerning it must be not to receive confirmation or feedback after providing all the required documentation. Please be assured that your query is important to us. We will be escalating your matter to a Claims Manager immediately to ensure your case is reviewed as a priority and that you receive the necessary feedback without further delay.
We truly regret the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
The Budget team