Misrepresentation

<p>two years ago i took up a warranty for my car under the Budget Group - Innovations. Now subsequent to that i have a claim that i lodged with them and firstly i was irate by the process for claiming, of which i posed a few questions to them regarding this claims process and the cost implications thereto. Secondly, I feel the policy document does not clearly outline to what extent will certain components be covered, i.e., according to my knowledge, transmission relates to everything that has to do with the transmission parts or components of the car, unless stated otherwise. Now when it was time to lodge a claim i am advised of the limitations of the extent of the coverage and i now have to foot the bill for the balance of the service rendered. Also, the amount covered only covers for the component, what happens to the cost of labour?, also understanding that the service has to be rendered by their own approved dealers, which is understandable, but limits the consumer to relatively compare prices in accordance to their budget.</p>