Never book from budget air!

<p>Never buy a flight ticket from this website! The agent failed to book my departure flight for my entire group of 7. After 2 months when the airline sent me my reference did i realise this so i contacted the agent via emails & follow up calls. It was only after calling them repeatedly did they book my departure flight for 2 pax but the remaining 5 pax was not book yet! I then called them again to ask whats going on. They said that they overlooked the booking & will book it immediately & send me the details within 24hrs but again failed to do so. This is 3 days before my flight! I called again to ask for the confirmation & the agent told me off saying that the airlines has not confirm my flight details then he started to question me asking me if i know the airline terms & conditions stating that the airline cancelled the flight & it is not their fault! What the h***!!!!! If the flight was cancelled then as an agent do your job & rebook it accordingly earlier instead of waiting until the last minute for the customers to keep calling for an update confirmation booking!!!</p>