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Courtney H

1 reviews | Active since Jan 2018

03 Jan 2018, 16:40

Horrible service, zero tactfulness and heinous business model

I made the ********** mistake of booking a flight through Budget Air and trying to contact them thereafter. I noticed that my dates were incorrect and I tried ringing them on every imaginable number provided online- most of the numbers did not exist, one even got me through to the Coca Cola offices. After speaking to numerous people in the call-centre I was eventually cursed with one so terrible that I had to stop and ask her if she could possibly put me through to someone who WOULD help me. One of her more pleasant statements was "You've already spoken to my colleagues, what do you want now?" They were completely unwilling to help me and I eventually had to go to the headquarters of ComAir (who took over the booking) to get assistance. It took ComAir about 15 minutes to do what Budget Air couldn't do in a day. I would honestly rather fall down some stairs and break every bone in my body than ever having the misfortune of dealing with this company again. PS: Is Budget Air even reading all this stuff about them?! #shutdownbudgetair2018

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