*****elent transactions

Budget Air Travel Agency seems to **********. I bought 2 by returns tickets and when received the tickets was only 1 way. I had much trouble to phone them and they were quite rude. I cancelled my 1 ticket to enable me to buy a return ticket and was refunded. After 2 months I was requested by Standard Bank to cancel the 2nd ticket, and although it was cancelled, Budget Air just keep on promising refund me but don't do it. This matter goes on for 8 months now. I referred the matter to The Consumer Protector, Consumer Tribunal, the IATA, AASA and BARSA. AASA said its concerning that they do not have contact details on their web and do not reply on e mails or reply on phone calls. People should be warned against Budget Air as I am clearly not the first ***** victim if you look at the complaint site and Facebook page. I am ****** of R14 100.62 by Budget Air. It seems there are no customer services, complaint Centre or management where on can lodge a complaint. Various correspondence travelled between me, Budget Air and various protector services. I now contacted Carte Blanche, the News Papers and will not stop till Budget Air refund me. It is disturbing that a foreign travel agency is allowed by our government to rob their citizens in this way. Somethin is very wrong and Budget Air should be stopped doing business.