Double Payment, still no ticket

<p>I went onto Budgetair.com via Skyscanner. Purchased tickets from Saudi Arabia to Turkey.</p> <p>The first round the money went off my credit card, but the website said there was a problem with</p> <p>the payment. I've had this before with a website booking and got my reimbur*****t a day later, so</p> <p>I paid again on the same ticket - there were ONLY 2 tickets left and I had to book those tickets for </p> <p>me and my wife.</p> <p>So now I'm out of R20k and still no ticket and there is no one to phone, just a company email address to </p> <p>post an online comment. You get the emergency numbers etc. with the e-ticket, which I obviously never got.</p>