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Daniel B

1 reviews | Active since Sept 2012

14 Feb 2016, 19:05

Beware Beware Beware of BudgetAir

Don't use BudgetAir<br> <br> I'm severely disabled and needed to come to the USA for treatment. I'm wheelchair bound and y wife traveled with me. I left South Africa on September 9, 2015 and was supposed to return on 10 October 2015. My medical treatment took longer than expected and started sending emails to Budgetair two weeks prior to my return date to change my reservation. I started getting no reply emails with reference numbers. eventually I received a email asking me for a new return date. The new return date was provided and I left it to them to make the changes. On the 10th of October 2015 I received an email stating the I was a no show at the airport. I sent 30 emails to them with no luck. After calling the airlines and with their assistance I realized that even thought the website for this company has a South African domain name, that they are based in the Netherlands. I'm now stranded in the USA and have to be out of the country by the 6th of March 2016. I'm at a loss for words and do not know what to do. If I overstay my visa for America I will be arrested. PLEASE HELP!!!<br> [URL Removed]

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