SM
Siuabonga M
1 reviews | Active since Sept 2020
13 Sept 2020, 10:23
Dissatisfaction
I was involved in an accident 5 July 2020. Axsure Administrators and Renasa Insurance declined my claim apparently I was travelling at 97kmh on N11.
Their reason to decline was that I exceeded the speed limit. I was travelling at 97kmh on N11. Where the accident happened Albert Wessels Street I was travelling at 19kmh. That is the report from Cartract. They don't want to take the speed recorded where the accident happened.
Renasa Insurance and Axsure Administrators are refusing to take the speed of where the accident happened.
How can I be assisted?
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Replies (2)0
Replies (2)
CHS Claims Handling Services's replyOfficial
14 Sept 2020, 09:07Good day, Siuabonga, Thank you for getting in touch with us. We acknowledge your message and will be in touch after an investigation around your claim concerns. Thanks.
CHS Claims Handling Services's reply14 Sept 2020, 09:07
Official
Good day, Siuabonga, Thank you for getting in touch with us. We acknowledge your message and will be in touch after an investigation around your claim concerns. Thanks.
CHS Claims Handling Services's replyOfficial
15 Sept 2020, 08:41Good morning Siuabonga,
Please note that Axsure is not involved in any decision regarding the acceptance or rejection of any claims, as that is the sole responsibility of Renasa as the insurers.
We note that you had made a submission on the same facts to them and they again decided to confirm their repudiation. Please refer to the letter of rejection, as the available avenues for taking the matter further is illuminated in the document.
Kind Regards.
Please note that Axsure is not involved in any decision regarding the acceptance or rejection of any claims, as that is the sole responsibility of Renasa as the insurers.
We note that you had made a submission on the same facts to them and they again decided to confirm their repudiation. Please refer to the letter of rejection, as the available avenues for taking the matter further is illuminated in the document.
Kind Regards.
CHS Claims Handling Services's reply15 Sept 2020, 08:41
Official
Good morning Siuabonga,
Please note that Axsure is not involved in any decision regarding the acceptance or rejection of any claims, as that is the sole responsibility of Renasa as the insurers.
We note that you had made a submission on the same facts to them and they again decided to confirm their repudiation. Please refer to the letter of rejection, as the available avenues for taking the matter further is illuminated in the document.
Kind Regards.
Please note that Axsure is not involved in any decision regarding the acceptance or rejection of any claims, as that is the sole responsibility of Renasa as the insurers.
We note that you had made a submission on the same facts to them and they again decided to confirm their repudiation. Please refer to the letter of rejection, as the available avenues for taking the matter further is illuminated in the document.
Kind Regards.