****y service

I sent my claim on the 13th of September 2017. to date my car hasn't been paid, with a excess of R 60000. they never communicate, you have to call them and you never find the exact person. i sent the declaration of loss and they put it away and never said a word but the claim handler said his hands are tight but his promise was to get the form to the right people. it is so frustrating working with them.