LM
Laurentia M

1 reviews | Active since Apr 2019

09 Apr 2019, 15:33

claim number 455676

they are the worst insurance company , my claim was logged on the 1 of march and i have been sent from pillar to post , first they told me they have to check if i have a ******** record which came out clear and that took two weeks without any update . in which i had to call everyday for this to be completed and get an update , then they had issues with the trip report from the tracking company which i had to call tracking company and proof to them that the documentation has been sent to them . i was then told that everything is above board and my claim needed to be signed by management and now they telling me that things cant be processed because my license disk need to be 3 month before expiring date which was not told to me when i initially logged the claim , now things have been delayed , now their phones don't work and no one answers when i asked to speak to management, no help , no progress .no payout

the worst car insurance ever , its should be evaluated and shut down

0
Replies (1)
CHS Claims Handling Services
CHS Claims Handling Services's reply15 Apr 2019, 14:03
Official
Good day Laurentia,

Thank you for bringing this to our attention. We apologise for any inconvenience caused. 

As per our discussion with you, our team are assisting with your query.

Kind Regards,
The Axsure Team.