Claim 59-5***

Axsure insurance called after I logged a complain just to sweep me under carpet they said they'll send paperwork for me to sign I have been waiting till today for just forms to sign to approve to panel beaters when I called Henry he said he sent the email but how do I receive other emails but not the one from axsure insurance I don't know they like to keep empty promises now when I call no one picking up and no one even bothers to call me about my claim