LM
Lerato M

1 reviews | Active since Apr 2020

29 Jul 2020, 07:40

Cancelled policy

I cancelled my insurance on the 2nd of July, Consultants called me to retain me however I notified them that I am still canceling the policy. To my surprise yesterday I was debited, Please refund my money before close of business today.

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Replies (1)
CHS Claims Handling Services
CHS Claims Handling Services's reply31 Jul 2020, 08:45
Official
Hi there Lerato, Thank you for getting in touch with us. We have investigated your query and it seems there was some miscommunication around your request, as well as limited assistance provided by your Broker. 

Our team have been in communication with you and we understand that this matter has been resolved.  We wish you all the best.