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Phumelele M
1 reviews | Active since Nov 2019
02 Nov 2019, 07:53
Cancelation is hard they just ignore your emails, even calling them doesn't help
decided to cancel my insurance with Axsure on the 15th of October 2019 through Banele at Pillion Brokers after reading all the complaints about them. They told me to attach my proof of insurance which I actually did on the 18th of October.They never responded to my emails after that. I told them I no longer wish to commence with their insurance on the 1st of November 2019 but they still tried to debit my account. Don't work with these people. Their service is appalling. They ignore emails.
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CHS Claims Handling Services's replyOfficial
13 Nov 2019, 07:43Good day, Phumelele, Thank you for your message. Please note that we require 30 days cancellation notice in writing. We have assigned a consultant to attend to your query and hope to have this resolved as soon as possible. Many thanks,
The Axsure Team.
The Axsure Team.
CHS Claims Handling Services's reply13 Nov 2019, 07:43
Official
Good day, Phumelele, Thank you for your message. Please note that we require 30 days cancellation notice in writing. We have assigned a consultant to attend to your query and hope to have this resolved as soon as possible. Many thanks,
The Axsure Team.
The Axsure Team.