PK
Pontsho K
1 reviews | Active since Jun 2024
11 Jun 2024, 14:20
Bad service
Good day
I got into an accident on the 1st of may 2024,the took my car to a panelbeater in Brits,been calling them every second day following up all I got was we will get back to you,recently all I got was the lady handling my claim is on leave,Have to wait for her to come back.Do they know how frastrating it is to be without a car its the 11th of June and nothing has been done on my car,I have to call them and ask abot the progress..and Im being told to wait for someone who is on leave,os she the only one capable to help me in the entire organisation??
Im paying these guys,all I want is my car fixed.
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Replies (1)
CHS Claims Handling Services's replyOfficial
11 Jun 2024, 15:59Hi Pontsho,
After liaising with the Team , this is the feedback.The Authorisation letter was sent to the insured (Pontsho Komane) on 31/05. The insured has not signed the letter for CHS to authorise the repairs at the repairer.
The Manager has tried to call you but your line is engaged, kindly sign the authorisation letter and contact the CHS Team for further assistance.
Office Tel: ***
Email: ***
Kind Regards
The CHS Team
After liaising with the Team , this is the feedback.The Authorisation letter was sent to the insured (Pontsho Komane) on 31/05. The insured has not signed the letter for CHS to authorise the repairs at the repairer.
The Manager has tried to call you but your line is engaged, kindly sign the authorisation letter and contact the CHS Team for further assistance.
Office Tel: ***
Email: ***
Kind Regards
The CHS Team
CHS Claims Handling Services's reply11 Jun 2024, 15:59
Official
Hi Pontsho,
After liaising with the Team , this is the feedback.The Authorisation letter was sent to the insured (Pontsho Komane) on 31/05. The insured has not signed the letter for CHS to authorise the repairs at the repairer.
The Manager has tried to call you but your line is engaged, kindly sign the authorisation letter and contact the CHS Team for further assistance.
Office Tel: ***
Email: ***
Kind Regards
The CHS Team
After liaising with the Team , this is the feedback.The Authorisation letter was sent to the insured (Pontsho Komane) on 31/05. The insured has not signed the letter for CHS to authorise the repairs at the repairer.
The Manager has tried to call you but your line is engaged, kindly sign the authorisation letter and contact the CHS Team for further assistance.
Office Tel: ***
Email: ***
Kind Regards
The CHS Team