BAD BAD BAD BAD SERVICE

FREAKING BAD BAD BAD BAD BAD BAD SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MY CAR HAS BEEN IN AN ACCIDENT ON THE 8TH OF DECEMBER 2018. I CALLED AXSURE INSURANCE TO CLAIM FOR MY CAR TO BE FIXED. UNBELIEVABLY THE CAR IS STILL NOT FIXED EVEN TODAY. OUR BROKER HER NAME IS SISANDA SHE DO NOT COMMUNICATE, DIDNT EVEN KNOW WHERE OUR CAR WAS, SHE MADE NO EFFORT TO FIND OUT,SHE CANNOT BE REACHED, HER LINE IS ALWAYS BUSY. EVEN TODAY SHE HAVE NOT CALLED US FOR UPDATES . AXSURE THEY ARE TOOOOOOO QUICK TO DEBIT THE ACCOUNT BUT THEY ARE NOT WILLING TO RENDER THE SERVICE . SISANDA GIRL SHE IS THE WORST EMPLOYEE THERE WHO DONT CARE ABOUT THE CUSTOMERS WHO ARE PAYING WELL MONTHLY WITHOUT A FAIL. IT WILL BE THE 3RD MONTH NOW THAT OUT CAR IS NOT FIXED YET...AND WE USE THAT CAR FOR BUSINESS. TELL ME WHO IS GOING TO PAY OUR LOSS FOR 3 MONTHS BUT OUR ACCOUNT IS BEEN DEBUTED BY THE INSURANCE. MONEY OUT BUT NO MONEY IN FOR US. BECAUSE OF THE INCOMPETENCY OF THE EMPLOYEES AT AXSURE. I WILL NOT RECOMMEND THIS INSURANCE FOR ANYONE NOBODY IN THIS LIFE TIME. BAD BAD BAD BAD BAD BAD BAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ALL DOCUMENTS SUBMITTED EVERYTHING BUT THE CAR WAS TOWED ACCIDENT SCENE TO BE FIXED. SO UNPROFESSIONALNO RESPECT FOR THE BUSINESS