AxSure customer care.....never there
Ive been with them for a week, and the customer service is BAD. They NEVER answer their phone lines and the operator just ends your call.
I had to call several times to get my policy documents. I got them and the information is not correct.
But now they have a clause that says, if you do not inform them of any thing that is not correct on your policy in 7 days, you have confirmed acceptance.
Its been 13 days since i joined, and only 2 hours since they sent me my policy documents
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CHS Claims Handling Services's replyOfficial
13 Feb 2019, 15:48Good afternoon Zamanzimomuhle,
Thank you for getting in touch with us. We value you as a client and apologise for any frustration caused. Please email us your policy number to *** so we can assist you further.
Many thanks,
The Axsure Team.
Thank you for getting in touch with us. We value you as a client and apologise for any frustration caused. Please email us your policy number to *** so we can assist you further.
Many thanks,
The Axsure Team.
CHS Claims Handling Services's reply13 Feb 2019, 15:48
Official
Good afternoon Zamanzimomuhle,
Thank you for getting in touch with us. We value you as a client and apologise for any frustration caused. Please email us your policy number to *** so we can assist you further.
Many thanks,
The Axsure Team.
Thank you for getting in touch with us. We value you as a client and apologise for any frustration caused. Please email us your policy number to *** so we can assist you further.
Many thanks,
The Axsure Team.