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nicola M
1 reviews | Active since Jul 2019
09 Jul 2019, 15:21
angry and dissatisfied
awful service....hubby had an accident in December and submitted all the necessary documents, after all the calling and emailing, his claim only got resolved today 09.07.2019. not to mention the rude and ****** behavior form one of their claim consultant charl steenkamp...absolute insurance nightmare...go for anything else besides AXSURE.....very angry client
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CHS Claims Handling Services's replyOfficial
11 Jul 2019, 07:28Good day Nicola, Thank you for bringing this to our attention. We take racial allegations very seriously and under no circumstances condone such behavior. Please provide feedback on this allegation to *** for us to investigate further. We have also been in correspondence with our claims manager who has advised that you are being assisted further, Kind Regards, The Axsure Team
CHS Claims Handling Services's reply11 Jul 2019, 07:28
Official
Good day Nicola, Thank you for bringing this to our attention. We take racial allegations very seriously and under no circumstances condone such behavior. Please provide feedback on this allegation to *** for us to investigate further. We have also been in correspondence with our claims manager who has advised that you are being assisted further, Kind Regards, The Axsure Team