1 reviews | Active since Aug 2017
466833/4/19 Dissapointed at Axsure a thousand times
I regret the day I took Axsure as my insurer. I have sleepless nights thinking about my car that is stored somewhere when am busy strugling to get to work daily. I have been calling them everyday since i made a claim. I cant even count the money i have spent on airtime alone. My claim was submited on the 22 April and recieved feedback a month later. My car is still not fixed .Axsure does not care about their clients. Whether they read and respond on this review with their outoreply ( We believe our team has been in contact with you ...........) it matters not as long as my issues have not been resolved it make no difference. The week before last i was told that the CEO is aware of my complain and they are attending to the matter now we are on the 2nd week. I was also promised by Marinay that i will be compensated for all the stress and frustration they have put me under am still awaiting the compansation as to what it would be. The nice part i have all my call records between me and everyone that i have been in contact with just for back up. The only thing i need from Axsure is for them to fix my car and I can move on with life and free my self from them.
We apologise again for the frustration caused, we value you as a client.
Kind Regards,
The Axsure Team.
We apologise again for the frustration caused, we value you as a client.
Kind Regards,
The Axsure Team.
