Traumatic, unforgiveable service

I left the Sea Point store wondering what I did wrong. I will not be returning.

1.) I was made to stand around and wait for a supervisor (who was on the phone) to take my order for a length of chain

2.) The cashier snatched my card and the card machine out of my hands as I was struggling with a malfunctioning chip

3.)The cashier tossed the stapled receipt on the counter after the conclusion of the transaction and waved the next customer on, with no eye contact or greeting in my direction

4.) I was again made to stand around and wait 8 minutes for a supervisor to cut my length of chain, after presenting my receipt at the dispatch area. Many staff members got involved in the cutting of the chain - it was honestly a bit of a circus. No offense to circuses

5.) Prices at this store are significantly higher than competitors offering the same or similar products in the Cape Town area