Took 20 Min to process my RCS card

I'm extremely disgusted by the pathetic service I received at Buco Montague Gardens.

I was very happy using this store and then when it came to paying at the till I was juggled between two different tills and forced to go through an extremely demeaning process just to pay with my RCS card. I had to wait for your tellers to manually write down transaction details and authorisation codes.

Upon raising my concern with this extremely degrading process, I was told that Buco on the corporate level isnt concerned with automating all these processes so people can just swipe and show ID. But no you people obviously just give a damn about the profits and making things convenient for customers seems beyond you.

I will never shop at one of your stores again. There's plenty alternatives in my area that would gladly accept an RCS card without just about requiring a blood sample before authorising it.