Beware Buco online

On 03 December I placed and paid for order & delivery of goods to the value of R2400 via Buco online. On 04 December I received email confirmation of the order and status "picking". Three weeks later, I have not received the goods or had any further communication from Buco. They do not answer calls to the number provided, or respond to email enquiries to the address. Buco online seems to exist purely as a marketing mechanism, & not a genuine supplier of goods.