B&B loosing clients

We bought over R12000 worth of material. Not including all the other material over the last month. The 5 shower doors we bought cash. After 3 to 4 weeks no feedback. We were promised it'll be availble within a week. Well as I said 3 to 4 weeks later we get a lame excuse that the suppliers container fell over and all was damaged. O and first the excuse was there were to little ordered... and now! As client we are stuck. And the B&B is standing empty