Pathetic after sales services after receiving full payment

CAMERON FROM BUCK SECURITY INSTALLED A CAMERA SYSTEM AT MY HOUSE, WHICH COST ME IN EXCESS OF R30k AND YET IT'S NOT WORKING. THE ALARM GOES OFF THE WHOLE DAY AND THEN XVR IS NOT RECORDING.

I'VE NOTIFIED CAMERON AND HE ASKED ME TO DISCONNECT THE SIREN, HOWEVER THE SAME PROBLEM SINCE EXISTS. I HAVE INSTALLED THESE EXPENSIVE CAMERAS FOR OUR SAFETY, DUE TO THE INCREASE IN CRIME. I STILL MAINTAIN THAT IF ANYTHING HAS TO HAPPEN ON MY PROPERTY, CAMERON BUCK SHOULD BE HELD LIABLE.

I'VE TRIED CALLING, MESSAGING AND EVEN WRITING TO HIM ON FACEBOOK, BUT HE SIMPLY JUST IGNORES ME.

ABOUT TWO WEEKS AGO I'VE ASKED HIM AGAIN TO URGENTLY GET BACK TO ME URGENTLY, BUT HE IS NON RESPONSIVE. IVE TOLD HIM THAT I'M ALSO CONSIDERING REPORTING THIS ON HELLOPETER IF I DON'T GET A RESPONSE WITHIN 3 DAYS THEN.

I CAN RECALL THAT WE HAVE SPOKEN ABOUT CUSTOMER SERVICE BEFORE HE ACCEPTED THE JOB, BUT SADLY, HE IS DOING THE OPPOSITE OF WHAT HE HAS PROMISED, WHICH IS VERY DISAPPOINTING.

I'M HIGHLY DISAPPOINTED IN HIS AFTER-SALES-SERVICE AND THE MANNER IN WHICH HE IS TREATING HIS CUSTOMERS.

IT'S SAD HOW A YOUNG BUSINESSMAN WOULD SEVERELY COMPROMISE HIS BUSINESS IN THIS MANNER.