Tablet spending more time in repairs than in my possession

Hi, With that said, I must admit that my purchasing of the bubblegum tablets has been an extremely painful exercise.

I bought 2 tablets in Dec 2020, the first tablet gave issues approximately 3 months thereafter which I brought in for repairs and was sorted. I then took the second one for repairs at Marko in Strubensvalley, just over 2 months ago. The tablet had/has screensaver that has a crack. In the presence of the consultant that was assisting, I lifted it so to check that the screen wasn’t cracked of which it wasn’t. I got the tablet back a couple of weeks later with the claim that it had been fixed with no charges as it was still under warranty. On the very same day my daughter received it, the tablet was as it was when we brought it in, which I then took back to Makro a couple of days later.

Now after now another 6 weeks, I being sent an enormous charge claiming physical damage. My question now being, what was the miraculous change in the diagnosis from the first time I brought in to the second time?

The tablet has actually spend half the year in repairs.

May you please provide me with the full diagnosis of the first time it was in as well. Thanks