Sad and disapointed client

Good day

I trust you find this mail well

Please forward me Hayden’s email address I need to know how far they are or what Or should I take this matter further I am always the one that must do queries you guys don’t phone or mail This is very difficult not like other companies please do reply or phone at least as I am waiting on email address This i have send them in 08/01/2020 and stil lnothing has been done they are so bad in comunication i have even payed them R1500 up front