REPOSESSED VEHICLE

I wanted to buy a reposessed campervan and they told me I have to put R3000 to keep this van out of this auction. This van is in Barberton and I am in Centurion first they told me there is delivery cost and that we can pay the rest of money once we have seen this van I was supposed to pay 20000 deposit and then we can come view this van. We have in the interim decided it is going to cost us to much to travel to Barberton sleepover for 2 nights as me and my husband is still recovering from major surgeries. So we decided we are not going to take the van but before that I asked them what happened if I paid any money and I am not happy with the van they told me it will be fully refunded. Now that I asked for my R3000 they told me there is no refund due. I want my money back from this people. Their tel no ***