POOR SERVICE

RETURN POLICY:<br> <br> BT GAMES REFUSING TO EXCHANGE THE PSP GAME I PURCHASED AS A CHRISTMAS PRESENT FOR MY NEPHEW OVER A MONTH AGO. <br> <br> THE RESPONSE RECEIVED FROM STEVAN MOORE OVER THE PHONE WAS \IT'S MY PROBLEM"<br> <br> THIS WILL BE THE LAST TIME I PURCHASE ANYTHING FROM BT GAMES."""