Awful after sales Experience.

Good day <br> <br> BT Games , my wife and my 9 year old son went to purchase a Game for his XBOX 360 . Now one <br> would like to believe that a leading Company in the Gaming Industry would Hire people that are experienced <br> in the products and how they work with .<br> <br> My son went into the store and saw a Game he liked ,My wife does not know anything about games for the store clerk or sales person to say they did not sell the game to my son but sold to my Wife and she should have Known Better before paying for it.<br> <br> How dare your staff treats customers like that and then say no the game was open and can not return , it was bought less than 24Hrs and Just does not work on my sons Box.<br> <br> I am going to show you since you think Customers have no Power , My Son Goes to SACS Junior School and I am going to blacklist BT Games from All the Parents in my sons Grade and Lower Grades and ask them not to make any Purchase from BT Games The Link / Cavendish.<br> <br> And then I will speak to Parents at my Daughters School Rustenburg Junior to also not do any Business with that Branch .<br> the only thing is your Company should not pride themselves on Notice boards they have all around the store as .Kind regards