Shocking service and zero compassion at Bryanston Vet

<p>I'm appalled at the lack of service and care my sister and I received when dealing with Bryanston Veterinary Hospital today. My sister picked up a cat who'd been hit by a car at 6am (bleeding from nose and terrified) in Blairgowrie. She took her to the vet for help. Long story short, they couldn't do anything for her because no owner came forward. Fair enough, I suppose. I then called (at 2pm), and so did a friend of mine, to explain that we would be collecting her and taking her to another vet. They refused to let me take her, stating "they were obligated to give her to the SPCA". I rushed there as soon as I could - after consulting rescue agencies - and was told by an awful receptionist with rolling eyes that the cat had already been sent away, this was at 4.15pm after I'd unequivocally stated I'd be taking the cat off their hands. I had eyes rolled at me, people (including the vet) sighed at me when I cried in reception & had snotty remarks passed at me about how they're running a business, not a charity. Not once did anyone bother to show any bit of remorse. Now the cat is sitting at the SPCA on minimal pain meds, with a broken jaw, no owner in sight. Absolutely horrified at the treatment I received and if you as pet owners expect to be treated with respect and compassion, I'd suggest giving them a wide birth.</p>