MB
Martin B

1 reviews | Active since Mar 2009

12 Apr 2016, 12:25

Bruwer Borehole Pumps ********* and *************.

I appointed Bruwer Borehole Pumps on 26 November 2015 to test both water quality and yield on my then newly drilled borehole in Pretoria East. On the 3rd of December I received a yield test and immediately queried some of the information regarding elevation. I was worried about the competence and accuracy of the entire report since the elevation was clearly wrong. I never received any correction or explanation for this.<br> The water tests would take 2 weeks according to them. I reckoned that Christmas came in-between, but when I hadn't heard from them on the 25th of January, I enquired about it. Niki left a message at my office and I immediately emailed her that I would like written responses by email. I then had to phone her, not receiving any answers, and she told me she had to request new test results from the lab since they were incomplete. I said I do not trust tests done so long after the sample taking and requested that my monies be paid back so I could find an alternative supplier. Since then there has been a stream of promises, telephonic and by email.<br> I have now escalated the claim to the full amount, since I can not trust test reports from a supplier like this.

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