KS
Karyn S

1 reviews | Active since Jun 2021

24 Jun 2021, 12:10

NISSAN BRUMA HAS ZERO HYGIENE AND ZERO COVID PREVENTATIVE PRODUCTS

If I could I would give a zero rating.....Today the 24 June 2021 I took my car in for an engine warning light, whilst waiting for the driver to return to take me home, I asked the lady in the office for the directions to the restroom. She then points me in the direction of the staff toilets which were DISGUSTING, dirty, mops and buckets everywhere, no toilet paper, no soap (clearly COVID is not relevant for this establishment) and no hand dryer/roller towel, I then proceed upstairs to the sales floor restroom only to find, no toilet paper, no soap and broken hand dryer. I requested toilet paper from the receptionist, after looking every where to find stock she then entered the mens loo, guess what? NO TOILET PAPER, she then handed me a big roll of rough hand towel paper??? This is unexeceptable !!! Covid is on a rise and a very large staff portfolio/guests are not even able to wash their hands and have a basic need such as toilet paper and a clean functioning bathroom. My biggest shock is that there are awards on the walls stipulating Service Dealer of the year??? How does that even happen, this is first time being a Nissan owner and can safely say I will never buy another one... not only has the car given me endless issues, hygiene at a dealership is also not a priority.

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