UNAUTHORIZED DEBIT ORDERS

<p>CONTINUOUS DEBIT ORDERS DEDUCTING BEFORE CONTRACTUAL DATE:</p> <p>Please see my emails below with regards to communication relating to December deductions. Read from the bottom upwards</p> <p> </p> <p>Who gave you permission to run my debit order today on the 8th???????????......after you sent a mail to say it will run on the 9th ????????????????..............and AFTER I SENT 2 EMAILS INFORMING YOU WE HAVE A NORMAL MONTH AS PER BELOW.</p> <p> </p> <p>I cannot get home from work this afternoon because I have no money for fuel, and left with R225.00 in my bank until my pay date on the 28th December how must I provide for my children for food ..... I INSTRUCT YOU TO REPAY THIS MONEY INTO MY BANK ACCOUNT BEFORE CLOSE OF BUSINESS TODAY.</p> <p> </p> <p>A copy of this email will be send to my lawyer and the ombudsman to institute a ***** charge against BRUMA FINANCE for unauthorized collection of funds.</p> <p> </p> <p>Kind Regards,</p> <p>Esme Strauss</p> <p>HR MANAGER</p> <p> </p> <p> </p> <p>Spiral Engineering</p> <p>4 Blumberg Street</p> <p>Industria</p> <p>Johannesburg</p> <p>T: (011) ********** /9</p> <p>F: (011) ********** </p> <p> </p> <p>From: Esme Strauss <br /> Sent: Tuesday, 29 November 2016 7:34 AM<br /> To: ********** /> Subject: RE: Unconfirmed December Paydates: Account ********** 9 [pfCase: ********** , pfTicket: ********** ]</p> <p> </p> <p>DO NOT CHANGE MY DEBIT ORDER DATE PLEASE!!</p> <p> </p> <p>Goodday</p> <p> </p> <p>Our Salary date is as per NORMAL – the 28th of each month. My debit order must go off as per normal please.</p> <p> </p> <p>Any debit order returned in spite of this email will be referred to the Consumer Board in the form of a complaint.</p> <p> </p> <p> </p> <p>Kind Regards,</p> <p>Esme Strauss</p> <p>HR MANAGER</p> <p> </p> <p> </p> <p>Spiral Engineering</p> <p>4 Blumberg Street</p> <p>Industria</p> <p>Johannesburg</p> <p>T: (011) ********** /9</p> <p>F: (011) ********** </p> <p> </p> <p>From: ********** ********** <br /> Sent: Monday, 28 November 2016 4:06 PM<br /> To: Esme Strauss<br /> Subject: RE: Unconfirmed December Paydates: Account ********** 9 [pfCase: ********** , pfTicket: ********** ]</p> <p> </p> <p> </p> <p> </p> <p>From: Esme Strauss ********** <br /> Sent: 25 November 2016 09:50 AM<br /> To: Collections Bruma<br /> Subject: RE: Unconfirmed December Paydates: Account ********** 9 [pfCase: ********** , pfTicket: ********** ]</p> <p> </p> <p>Goodday</p> <p> </p> <p>Our Salary date is as per NORMAL – the 28th of each month. My debit order must go off as per normal please.</p> <p> </p> <p>Any debit order returned in spite of this email will be referred to the Consumer Board in the form of a complaint.</p> <p> </p> <p>Kind Regards,</p> <p>Esme Strauss</p> <p>HR MANAGER</p> <p> </p> <p> </p> <p>Spiral Engineering</p> <p>4 Blumberg Street</p> <p>Industria</p> <p>Johannesburg</p> <p>T: (011) ********** /9</p> <p>F: (011) ********** </p> <p> </p> <p>From: Bruma Finance ********** <br /> Sent: Thursday, 24 November 2016 4:46 PM<br /> To: Esme Strauss<br /> Subject: Unconfirmed December Paydates: Account ********** 9</p> <p> </p> <p> </p> <p> <br /> <br /> <br /> ***<br /> ********** /> www.brumafinance.co.za<br /> </p> <p>Dear ESME<br /> <br /> Hope this e-mail finds you well.<br /> <br /> Kindly provide us with your salary date for December 2016. If not received by 12H00 on 2 December 2016, your personal loan debit order will currently run on the 9 December 2016.<br /> <br /> Please ensure that sufficient funds are available for the amount to be deducted successfully via debit order.<br /> <br /> Contact us on ********** for queries or payment arrangements without further delay and avoid further arrears interest and fees.<br /> <br /> Regards,<br /> <br /> Collections Department<br /> <br /> </p>