Service without care
<p>Good Day,</p> <p> </p> <p>I was in need of financial assistance and i was told by a friend to come to Bruma, everything went smoothly till i had to make multiple payments which arent stated in their contracts to a point where an amount of R4500.00 was required from me to transfer money as Jennifer told me its an international transfer, now its been a month fighting back to get money back.</p> <p> </p> <p>The consultants dont respond to me emails i have to call and fight, what happend to customer service, its just disappointing that they have this kind of service.</p> <p> </p> <p>I have also read theiy contracts, which i do advise people to read as there are certain amaounts which arent written in the contract and some law fees too, sometimes I question myself as there is not even a company logo on their emails, what if its a **** or another money making scheme that uses peoples money for their own benefit.</p> <p> </p> <p>I am just praying i get my moeny back as come to think of it I could of used an alternative financial provider, im just disappointed in Bruma and their staff and wouldnt recommend it to another person </p> <p> </p> <p>The only number i have is ********** and the lady who answers is Jennifer, there is not even a landline number or a direct consulant, there is no exact branch given.</p> <p> </p> <p>Hope in the near future the service and levels will change also the attitude.</p>