Pathetic service

<p>Hi there</p> <p> </p> <p>After numerous complaints on Hello Peter, I have not heard from any of the two companies. After reading all the complaints on Hello Peter regarding HTN and Bruma, I am forwarding these mails to the NCR and Credit Ombudsman. </p> <p> </p> <p>1. The National Credit Act 34 of 2005 became law in July 2007. This means that the rights of the consumer have been recognised to exercise their rights.</p> <p>2. I have discovered that I have a default listing on my record, through Bruma Finance.</p> <p>3. I have never received any notification in WRITING from the creditor, informing me of the intention to list me as a default payer on the credit buro.</p> <p>4. I have never received 20 days notification in WRITING OF THE IMPENDING LISTING OF MY ACCOUNT.</p> <p>5. According to the NCR, if my answer was NO to the above mentioned questions, my rights as consumer have been violated and the law has been broken.</p> <p>6. I have the right to challenge this listing and dispute it with the credit buro that displays it on my record. </p> <p>7. The only correspondence that I got regarding my Bruma accounts was sms’e that was send to the cellphone stating that I can get discount on this account.</p> <p>8. The first sms was from HTH that is totally in conduct with the law as I got no correspondence what so ever from Bruma regarding this accounts. (24 May 2016)</p> <p>9. The second one was from HTH again on 15 June telling me that I qualify for a discount.</p> <p>10. I need WRITTEN proof that Bruma send me letters stating that they are going to list me as an default payer on the ITC.</p> <p>11. Communicating only via sms is totally against the rights of the National Credit Act.</p> <p>12. Bruma did not follow the right procedures regarding this case.</p> <p>13. Bruma also does not reply or react on the complaints that was laid with Hello Peter.</p> <p> </p>