Absolute Inadequacy - from Start to Finish

From my initial contact with Bruma - made by Ernest Mabaso - the entire experience has been nothing short of horrific. <br> Ernest himself comes across as illiterate, without the ability to articulate clearly - nor the ability to explain or communicate the requirements in the process. Thus I insisted on speaking to his superior, Diren Bhaga.<br> Initially Diren was attentive...for the first 2x phonecalls and 3x emails. Thereafter I clearly became just yet another number to Bruma Finance. I constantly had to enquire, and chase up for any sort of feedback or information. the replies lost any and all sort of respectability and professionalism - with one email yesterday stating ONLY \Can't do the same day"as the full and entire content of the email. This is absolutely appalling and an horrific example of the level of service being provided.<br> Yesterday I was advised that payment would be made to my account before the close of business. Then I heard no more. I chased them up late morning today - only to be told that it will only be done by 12:30 today. I even had Diren hang up on me at 11:26 today. Disgraceful.<br> I warn everyone to be VERY wary of Bruma Finance as there is no level of service!!"""