Going beyond call of duty

I went to Bruma Auto to buy a part for my car (water tank) because it had failed again. This was the second time in less than two years of the same thing. The first time was last year(2014) January of which i bought it there. The second time was last week, when i called Bruma Auto i spoke to Ingle who was very helpful, cheerful and of great help as he advice on different options i had and referred me to his superior, Anton whom i spoke to when i got there who too was happy to assist and pointed out that i can claim that part since it was within warranty but because i could not find my receipt i thought all was lost, because they could have dismissed and moved on but they took the time search on their database for the receipt using different methods and techniques but because of many challenges as i could not remember the month of purchase they could not find it. Nonetheless i still appreciate the service and them making me feel like a valued customer. i managed to find my receipt at home and went back, now i am further assisted. thank you very much gentleman keep up the good spirit of service...From a very Happy Customer.