Bad Service, unproffessional

<p>We bought a Mercedes Benz as Bruma branch 2 years back and since then we never received a second key for our Car.</p> <p>And no one is interested to help us we really need the key now as the key in use is not reading.</p> <p>now Bruma is telling us to get paper work from the bank.</p> <p>why was the spare key not given to us in the first place.???</p> <p>this is so bad service it is not even funny.</p> <p>never ever doing business with them again :(</p>