FC
Firdous C

1 reviews | Active since Jun 2018

03 Oct 2018, 08:39

Not Bruces Panel Beaters -Destroyer of vehicles!

Extremely terrible service. If I knew the service was absolutely pathetic I would left my car with the damages. I sent through my vehicle in August (as Bruces Panel Beaters are an affiliated panel beaters with my insurance FIRST FOR WOMEN) and was assured it would be in great condition. They took a fair amount of time to complete it and delivered it home to my dad after I paid an excess of over R9000 as I trusted that they did a "great job". When I did see my vehicle, the front bumper was not even put in, I was told it cannot go back in as it's cracking but before I sent it through, the bumper was fitting just perfectly. My review mirror back cover was removed with wires sticking out, the drivers side door was not properly polished, my windows beadings on both sides of the car were broken and I was told it was that way when I brought it but my pictures proved otherwise. On sending the car back for the above to be sorted, I was called saying the parts will take 2 MONTHS to get to them, so they returned the vehicle WITHOUT EVEN PUTTING MY REVIEW MIRROR COVER BACK INTO ITS PLACE . My insurance has given them a call and they need to send assessors yet again. I have phoned Barons( which isnt my job)and they have my parts but according to Bruces Panel Beaters (who haven't phoned me to say my parts have arrived), Barons need to deliver it cause they have an account with them. So I as their client must just wait going 3 months now without my vehicle. This is the most pathetic service I have ever received and DO NOT RECOMMEND THEM TO ANYONE OR TO BE AFFILIATED TO ANY INSURANCE!

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