Engagement ring

<p>In May, I bought my fiancé the ring of her dreams. The day after I proposed the one diamond fell out. With great upset we phoned the store immediately and told them what happened. My fiancé took her ring in to be repaired. With a dissapointed taste she has to tell everyone it's in for repairs. They replaced the ring and "made sure" all the diamonds are tight and promised it will not fall out again. </p> <p>So today, she took the ring to Browns for cleaning. And the assistant came back with bad news, that a diamond fell out. They will send it in to be repaired but will only be back on the 12th of September. I am requesting that the NATIONAL manager will be in contact with me, not like on all your comments a copy and pasted reply. </p> <p>I want a guarantee that this will not happen again or I will be forced to take legal action under the consumer protection act.</p>