Do not buy jewellery from Brown's.

I really wish I could say nice things about Brown's Jewellery Store, because their shops are really nice. But the quality of their jewellery is very poor. I was given a gold chain as a present, but it keeps breaking because the workmanship is so poor, and Brown's charges a lot of money to repair. This last time I took the chain in with one break, they quoted me a very high price to repair, I told them I would take it elsewhere to be repaired and so I collected it again, and when I collected it I found it was now broken in three places. I have notified Brown's head office, as well as contacted the branch. Despite promises, no-one has got back to me. So... do NOT buy jewellery from Brown's. Their workmanship is poor and their service expensive.