CHECK YOUR BROWNS DIAMONDS WITH AN INDEPENDENT JEWELLER

CHECK YOUR BROWNS DIAMONDS FOR CRACKS.

Browns has left us no choice but to share our story on social media.

I had my engagement ring resized to a smaller size by Browns. When I got it back, I noticed that there was a gap between the last diamond and the band on one side. The manager at Hyde Park looked closely at the ring and assured me nothing was wrong and that sometimes that just happens when the ring is resized. The first example of shoddy craftsmanship.

A month later, our family jeweller picked up that 3 diamonds on the band were cracked. Taking it back to Hyde Park, the manager said she did not see any cracked diamonds but would send it for assessment. Her attitude was absolutely disgusting.

I received a new ring a month after the workshop confirmed that indeed there were cracked diamonds. I took the new ring to be checked by an independent jeweller and there we found another cracked diamond in the band.

BROWNS JEWELLERY IS LEAVING THE WORKSHOP ALREADY DAMAGED.

I would highly recommend that you get your Browns jewellery checked by an independent jeweller because Browns stores will not tell you if anything is wrong unless you send it in to their workshop.