lM
lebo M

1 reviews | Active since Aug 2017

15 Jan 2018, 12:48

cannot pay for damage goods

I bought a wedding ring from browns jewelry shop in menlyn end of september2017 worth R3100.00 I got married on the 16th of November 2017. On the 4th of January 2018 one of the stones on the ring fell off. The ring was taken back to store . We were charged for repair fees. I then expressed my wishes of returning back the ring and getting my money back as I don't trust in the quality of the ring. I was told I cant according to their terms and condition that I find to be unfair as I cant spend R31000.00ON A RING then after 2 months of wearing it. It needs to be repaired. i want my money back please assist

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Replies (2)
Browns The Diamond Store
Browns The Diamond Store's reply16 Jan 2018, 14:43
Official

Good Afternoon Lebo,

Thank you very much for forwarding your concerns to us. I have forwarded a response to your enquiry that you sent via our website to address your concerns.

Kind Regards

Laurence Vosloo

lM
lebo M's update17 Jan 2018, 09:32
Reviewer Update
Good day Is it possible for you to provide me with the contact details of the person you have forwarded my concerns too thank you