Browns not to be trusted

I have realized that Browns has made a habit of taking their customers for granted and continuously lie to them. I have taken it upon myself to spread the word as much as possible regarding their poor service and disregard for clients. I am still waiting for my refund. For the fact that Browns claimed to have \resized"the ring that I had initially chosen with diamonds on the side to a size H and the only thing that was outstanding was to set the stone which \""cracked\"""