JW
Jacques W

1 reviews | Active since Nov 2016

18 Nov 2016, 23:33

absolutely no feedback on a bad report

<p>Browns service is so bad that they dont even have the courage to reply to a bad report. Don't shop at browns as there quality is bad and service is even worse. i dont live near a browns store, but for all their bad quality mistakes i had to drive 200km there and 200km back every time. They sickening me. </p>

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Replies (1)
Browns The Diamond Store
Browns The Diamond Store's reply21 Nov 2016, 17:23
Official

Dear Djaakwall,

Thank you for contacting us and reporting the matter. We sincerely apologise for any inconvenience caused. Please know that providing our clients with an exceptional experience is of utmost the importance to us, we assure you that the matter will be investigated and dealt with urgently.

We have opened an investigation into your initial complaint, and our client services department will be in touch with you shortly.

Kind regards,
Browns The Diamond Store