BrownHeart WoodCrafters
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
BrownHeart WoodCrafters
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '26 - Sep '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Dieter M
1 reviews | Active since Jan 2012
26 May 2026, 13:30
Cabinet maker with serious attitude
We had a bumpy construction phase of a small kitchen as there were various issues along the way. Changes were not received with acceptance but rather with annoyance. When discussing this, the answer was he (Liam) is a cabinet builder, not a designer. It felt like our job was time filler between other jobs. When the job came to an end, all outstanding monies were paid with the agreement that the snags will be attended to when I came back from a work trip. That is where the real issue came in. There were no stickers placed over scre tops, there were skirting plnks which were nailed in with nail heads protruding, there were holes drilled without been filled or plugged etc etc. When requesting to come at various intervals, we were told that no reply is also a reply and that HE WILL NOT COME BACK and we must sort out the snags ourselves. Is that what a passionate Wood crafter does. Not in my books. I certainly do not recommend having any work done by Brownheart Woodcrafters. I will certainly never make use of him again ! Here is his reply after requesting to come repair outstanding issues as per agreement : Hi daar Liechen. Net om alles op te klaar. Ek gaan ongelukkig julle nie help met die stickers nie. Van dag 1 af was julle moeilik met die job. Ek moes vir julle hoeveel sketse stuur( alles verniet) net vir julle om julle minds te change soos wat dinge alklaar gebeur...toe jaag julle my laasjaar ook aan om die job klaar tekry, hoekom weet ek nie , want dis 6 maande later en lyk my julle is nogsteeds besig daar! Dan ****ak dieter my op n vrydag middag 2 uur en se vir my basies hy is die volgende week bydie huis en ek moet kom klaarmaak. Inplaas van die naweek wag stuur jy toe vir my n boodskap op n sondag(my dag af). Dan bel hy my eerste ding maandag en jy kry sommer my MA om my ook te ****ak. Geen aantwoord is ook n antwoord. En dan bo op alles dreig jy my nou dat dieter gaan my ma n boodskap stuur?? Like really? Wat gaan my Ma maak?? Julle dink omdat julle my persoonlik ken ek julle moet anders hanteer? Het julle ooit vir my? Ek voel dat julle hierdie heeltamal uit perporsie gooi. Julle het n werkende kombuis en julle kan die stickers by gelmar kry dit is NIE rede om vir my te dreig en te teister nie. Asseblief moet my nie weer ****ak nie.
Helpful (0)
|Replies (0)DM
Dieter M
1 reviews | Active since Jan 2012
26 May 2026, 13:30
Cabinet maker with serious attitude
We had a bumpy construction phase of a small kitchen as there were various issues along the way. Changes were not received with acceptance but rather with annoyance. When discussing this, the answer was he (Liam) is a cabinet builder, not a designer. It felt like our job was time filler between other jobs. When the job came to an end, all outstanding monies were paid with the agreement that the snags will be attended to when I came back from a work trip. That is where the real issue came in. There were no stickers placed over scre tops, there were skirting plnks which were nailed in with nail heads protruding, there were holes drilled without been filled or plugged etc etc. When requesting to come at various intervals, we were told that no reply is also a reply and that HE WILL NOT COME BACK and we must sort out the snags ourselves. Is that what a passionate Wood crafter does. Not in my books. I certainly do not recommend having any work done by Brownheart Woodcrafters. I will certainly never make use of him again ! Here is his reply after requesting to come repair outstanding issues as per agreement : Hi daar Liechen. Net om alles op te klaar. Ek gaan ongelukkig julle nie help met die stickers nie. Van dag 1 af was julle moeilik met die job. Ek moes vir julle hoeveel sketse stuur( alles verniet) net vir julle om julle minds te change soos wat dinge alklaar gebeur...toe jaag julle my laasjaar ook aan om die job klaar tekry, hoekom weet ek nie , want dis 6 maande later en lyk my julle is nogsteeds besig daar! Dan ****ak dieter my op n vrydag middag 2 uur en se vir my basies hy is die volgende week bydie huis en ek moet kom klaarmaak. Inplaas van die naweek wag stuur jy toe vir my n boodskap op n sondag(my dag af). Dan bel hy my eerste ding maandag en jy kry sommer my MA om my ook te ****ak. Geen aantwoord is ook n antwoord. En dan bo op alles dreig jy my nou dat dieter gaan my ma n boodskap stuur?? Like really? Wat gaan my Ma maak?? Julle dink omdat julle my persoonlik ken ek julle moet anders hanteer? Het julle ooit vir my? Ek voel dat julle hierdie heeltamal uit perporsie gooi. Julle het n werkende kombuis en julle kan die stickers by gelmar kry dit is NIE rede om vir my te dreig en te teister nie. Asseblief moet my nie weer ****ak nie.
0
Replies (0)