1 reviews | Active since Aug 2018
Complaint: Brothers Executive Auto take the power back.
It is only fair that I provide closure on a matter that I very openly complained about recently. I had an issue with my vehicle that I purchased from this dealership and, Jacques Van Den Berg (Sales Manager) together with Arthur (Sales) took ownership of this matter and resolved amicably. I also want to thank Lucinda (F&I) and anyone else I fail to mention. I think that in this day and age there are multiple things that are happening at once and problems that arise but, when Representatives take accountability and see it to the end, that I'm sure in general is worthy of being worthy of providing a unique positive "Customer Experience". Thank you Lady and Gentlemen and I hope that other dealerships will learn from you! Keep it up. Grateful-Peter
