Brooks and Luyt

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Brooks and Luyt

2.4/10 hpi
Average sentiment based on 99 reviews
4 (4%)
Insufficient Data
Insufficient Data
69 (70%)
26 (26%)
Reviews in last 12 months: 65
Reviews
99
Responses
93.94%
Ave. Response Time
26.36 hours
Conversion Ratio
3%
1 day ago
Legal
Reviewed by renette777 2

Not honoring their word and not replying on eMails

After my HelloPeter report on 22 Aug, I received an email from the Customer Service Supervisor, promising me I will have my settlement letter that day, or latest the next day. On 23 Aug I received th...

3 days ago
Legal
Reviewed by fafafa 1

Frustrated by the calls and sms every month even after paying my monthly instalment as agreed with this company

I have a credit card with FNB in 2012 but I lost my job and still unemeployed. I was handed over to Brooks and Luyt attorneys by FNB. I made arrangements with them to pay R150.00 every month and after...

4 days ago
Legal
Reviewed by renette777 2

Incompetent

I made an arrangement on 13 July after many frustrating phonecalls AND unanswered emails to Brooks and Luyt to settle my account. Eventually William promised me that they will send me an email with th...

1 week ago
Legal
Reviewed by CKCollins 1

Ignorant HR department

I have requested my IRP5 for the year 2011 from both Pepukai and Ina in the HR department since June.  I haven’t received any feedback from both neither an acknowledgement receipt of my Query. I tried...

1 week ago
Legal
Reviewed by brian-bartlett 7

Un-professional conduct

Consistant harrasment to family members by this law firm. FNB unable to exercise control over them after issueing instructions for them to cease immeadiately. Shockingly poor conduct/service from both...

1 week ago
Legal
Reviewed by brian-bartlett 7

Disregard of FNB instructions and poor internal communication

This firm has repeatedly totally ignored instructions given by FNB to immediately stop sending out embarrasing SMS's regarding my financial affairs to my family.  They also have a serious internal com...

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Brooks and Luyt
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