Brooks and Luyt

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Brooks and Luyt

2.1/10 hpi
Average sentiment based on 104 reviews
4 (4%)
Insufficient Data
Insufficient Data
69 (66%)
31 (30%)
Reviews in last 12 months: 64
Ave. Response Time
32.28 hours
Conversion Ratio
5 days ago
Financial Services
Reviewed by mellab007 3


I had an account with brooks and luyt for my woolworths card which was settled in may. Was an issue to get a statement and my paid up letter but eventually got it then this month instarted getting mis...

1 week ago
Financial Services
Reviewed by roy-felton 1

Most rude and unettical service in the world

The worst experience ever been waiting 2 monthts for a statement and they just refuse   how can i keep on paying if i know i owe nothing or is it a new thing that laywers become sharks and just stee...

1 week ago
Financial Services
Reviewed by loraine-pienaar 1

brooks & luyt

My account was handed over to them. They then told me if I settle the account I get a discount. So I paid the amount and received the discount now Standerd Bank wants to hand me over for the discounte...

2 weeks ago
Reviewed by daniette-horwood 1

Rude staff

I have never met a company with such rude staff. They harrass you with phonecalls and threaten you when on the call. I would never use this company. Disgusting!!!

4 weeks ago
Reviewed by merciaventer 1


I have been trying for a few months to contact  Brooks and Luyt but not Ellen Sikhakhane or Carol Avontuur are answering my emails. Not sure how a business is runned without employees answering email...

1 month ago
Reviewed by renette777 5

Not honoring their word and not replying on eMails

After my HelloPeter report on 22 Aug, I received an email from the Customer Service Supervisor, promising me I will have my settlement letter that day, or latest the next day. On 23 Aug I received th...

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Brooks and Luyt