UNHAPPY WITH THE SERVICE

For the past seven hours, I have been without electricity, causing my food to start melting. Regrettably, this recurrent issue has persisted since the commencement of my lease. I find myself compelled to report this matter to reception at least three times a month. Such living conditions are untenable and require immediate attention. They also tend to revoke your access to certain parts of the building if there’s an outstanding balance either from your bursary or private funds . They are very quick to revoke access and complain when they want something from the tenants , but take long to respond to your problems and complaints .