Dont use Broadlink-LTE

Bad service - Broadlink LTE. Our service has been down for 2 days now. We have been calling their support non-stop, have been transferred from one person to the other. After wasting time on the phone with their sister company, Rain, we were informed that our sim card was deactivated (for no apparent reason). Nobody was available to assist us with the support staff showing no ability to rectify this. When speaking to the supervisor, he told us that he is on leave and cannot help us for another 4 days. Yet the technical support staff state that he can resolve this remotely within minutes. While this supervisor is showing no interest in customer service and enjoying his holiday, our business is suffering and we also are running the cost of standard cellular data to be able to manage as far as possible. Recommendation: dont use their service. They are now merging with MWeb which appears to be another one of their problems.